Arimes Consulting (previously Horizon Centre, Inc.) is the nation’s leading consulting firm providing innovative customer-oriented development processing system solutions for City and County government agencies across the United States. Since being founded in 1998, the firm has been at the forefront of challenging government agencies to think differently and approach service delivery and associated improvements from the customer’s perspective. The company’s unique project-oriented system operational design model is not offered by any other firm in the nation.
Services Offered
Development Processing System Assessments
Management Audits
Customer Surveys & Focus Groups
Benchmarking & Best Practice Studies
Process Re-engineering
Development Services System Improvement Program
Performance Measurement Programs
Cultural Change Facilitation & Management
Organizational Restructuring and Staffing
Transition and Implementation Planning
Cost-of-Service Studies and Revenue Enhancement
Technology Assessments and Integration