Arimes Consulting Profile

Arimes Consulting (previously Horizon Centre, Inc.) is the nation’s leading consulting firm providing innovative customer-oriented development processing system solutions for City and County government agencies across the United States.  Since being founded in 1998, the firm has been at the forefront of challenging government agencies to think differently and approach service delivery and associated improvements from the customer’s perspective.  The company’s unique project-oriented system operational design model is not offered by any other firm in the nation.

Services Offered

  • Development Processing System Assessments

  • Management Audits

  • Customer Surveys & Focus Groups

  • Benchmarking & Best Practice Studies

  • Process Re-engineering

  • Development Services System Improvement Program

  • Performance Measurement Programs

  • Cultural Change Facilitation & Management

  • Organizational Restructuring and Staffing

  • Transition and Implementation Planning

  • Cost-of-Service Studies and Revenue Enhancement

  • Technology Assessments and Integration